COVID-19 Client Safety Policies

wear a mask

WAIT BEFORE ENTERING

wear a mask

You must keep your mask on for the duration of your appointment. If you do not have a mask, one will be provided for you.

no guests

WAIT BEFORE ENTERING

wear a mask

Clients are not permitted to bring guests, including children. We apologize for any inconvenience.

WAIT BEFORE ENTERING

Please arrive on time but do not enter early. You may text to ask if you can enter early.

tardiness

WAIT BEFORE ENTERING

If you will be 15+ minutes late to your appointment, please contact us, as your appointment may need to be forfeited. We may not be able to accommodate late arrivals due to strict scheduling and cleaning procedures.

payments

tardiness

payments

Contactless payments with Venmo, Zelle, or Apple Pay is recommended to remain as sanitary as possible.

SYMPTOMS

tardiness

payments

If you or a household member currently have or have had any of the following symptoms in the past 30 days, please notify us ASAP to reschedule your appointment.

Fever
Cough
Chills
Sore throat
Nausea
Persistent headaches/body aches
Loss of taste or smell
Have tested positive for COVID19 or awaiting test results

Cancellation Policy

WE UNDERSTAND LIFE HAPPENS, BUT PLEASE TRY TO GIVE AT LEAST 48 HOURS NOTICE IF YOU CANNOT MAKE YOUR APPOINTMENT. YOUR RESERVED APPOINTMENT IS YOUR RESPONSIBILITY. PLEASE UNDERSTAND WHEN YOU MISS AN APPOINTMENT, IT'S NOT ONLY A LOSS OF YOUR BUSINESS BUT ALSO THE LOSS OF POTENTIAL BUSINESS FROM OTHER CLIENTS WHO WOULD HAVE OTHERWISE SCHEDULED DURING YOUR RESERVATION. CANCELING OR RESCHEDULING WITH LESS THAN 24 HOURS NOTICE WILL REQUIRE A FEE OF 50% OF YOUR BOOKED SERVICE. WHEN YOU BOOK WITH SUGAR SUITE SKINCARE, YOU AGREE TO THESE POLICIES. YOUR UNDERSTANDING IS GREATLY APPRECIATED!