You must keep your mask on for the duration of your appointment. If you do not have a mask, one will be provided for you.
Clients are not permitted to bring guests, including children. The waiting area is unavailable until further notice. We apologize for any inconvenience.
Please do not arrive early. You will be notified by text or greeted at the door when it is time to enter the building for your appointment.
If you will be 15+ minutes late to your appointment, please contact us, as your appointment may need to be forfeited. We may not be able to accommodate late arrivals due to strict scheduling and cleaning procedures.
Contactless payments with Venmo or Zelle is recommended to remain as sanitary as possible.
If you or a household member currently have or have had any of the following symptoms in the past 30 days, please contact Sabrina to reschedule at no additional cost.
WE UNDERSTAND LIFE HAPPENS, BUT PLEASE TRY TO GIVE 48 HOURS NOTICE IF YOU CANNOT MAKE YOUR APPOINTMENT. YOUR RESERVED APPOINTMENT IS YOUR RESPONSIBILITY. PLEASE UNDERSTAND WHEN YOU MISS AN APPOINTMENT, IT'S NOT ONLY A LOSS OF YOUR BUSINESS BUT ALSO THE LOSS OF POTENTIAL BUSINESS FROM OTHER CLIENTS WHO WOULD HAVE OTHERWISE SCHEDULED DURING YOUR RESERVATION. CANCELING OR RESCHEDULING WITH LESS THAN 24 HOURS NOTICE WILL REQUIRE A FEE OF 50% OF YOUR BOOKED SERVICE. WHEN YOU BOOK WITH SUGAR SUITE SKINCARE, YOU AGREE TO THESE POLICIES. YOUR UNDERSTANDING IS GREATLY APPRECIATED!