POLICIES

mask

Arrival

guests

Wearing a mask is now optional. Please continue to wear a mask if you feel you are at risk or have been in recent recovery from Covid or the flu.

guests

Arrival

guests

Please keep in mind our waiting area is limited and reserved for those who have appointments. We kindly ask to leave children at home, if possible. We apologize for any inconvenience.

Arrival

tardiness

Please arrive on time. Take traffic delays into consideration. You will receive a text message for the door code to enter the building. If you did not receive it, please call or text 360-632-8646.

tardiness

Please contact us if you will be 10+ minutes late to your appointment. We will do our best to accommodate late arrivals, but in some cases your service may need to be modified or rescheduled due to strict scheduling and cleaning procedures.

payments

tardiness

payments

We except all credit cards, cash, Apple Pay, or Venmo.

SYMPTOMS

tardiness

payments

If you've been infected with Covid or the flu, you must wait until you no longer have symptoms, as well as receive a negative test, in order to book an appointment. If you or a household member have had any of the following symptoms within the past 10 days, please notify us ASAP to reschedule your appointment.

Fever
Cough
Chills
Sore throat
Nausea
Persistent headaches
Body aches
Loss of taste or smell

Cancellation Policy

WE UNDERSTAND LIFE HAPPENS, BUT PLEASE TRY TO GIVE AT LEAST 48 HOURS NOTICE IF YOU CANNOT ATTEND YOUR APPOINTMENT. YOUR RESERVED APPOINTMENT IS YOUR RESPONSIBILITY. PLEASE UNDERSTAND WHEN YOU MISS AN APPOINTMENT, IT'S NOT ONLY A LOSS OF YOUR BUSINESS BUT ALSO THE LOSS OF POTENTIAL BUSINESS FROM OTHER CLIENTS WHO WOULD HAVE OTHERWISE SCHEDULED DURING YOUR RESERVATION. CANCELING OR RESCHEDULING WITH LESS THAN 24 HOURS NOTICE WILL REQUIRE A FEE OF 50% OF YOUR SCHEDULED SERVICE. NO SHOW/NO CALL REQUIRES A FEE OF 100% OF YOUR SCHEDULED SERVICE. WHEN YOU BOOK WITH SUGAR SUITE SKINCARE, YOU MUST AGREE TO THESE POLICIES. YOUR UNDERSTANDING IS GREATLY APPRECIATED!